Tail Care 1. All tails are 100% natural horsehair and should be shampooed and conditioned regularly. 2. Blow-dry and fluff your extension to give it a full look. To keep a natural sheen add a little baby oil every other washing to help keep hair in natural condition. 3. Gently brush your tail extension or use your fingers to remove knots, Extra care should be taken for natural horsehair finger brushing is the best way. Repairs We offer a complete repair and reconstruction service for damaged tail extensions. Our work consists of replacing ties to completely reconstructing your tail extension. Prices vary on the amount of work needed to be done. Additional fees are charged if we add hair to your tail extension. Please e-mail or call us for a price quote NOTE: The colors appearing on your computer screen may not be completely accurate representations of the true tail hair color, depending on computer systems and screen displays resolutions. Note sure of a color just ask will be more then happy to provide you more photos. ~ Tail Source